Frequently Asked Questions
Everything you need to know about bringing Sage and Clare into your home.
When will my order be shipped?
We aim to process and dispatch all orders within 2-3 business days. Once your package is on its way, you will receive a tracking number via email to monitor its journey.
What is your return policy for homewares?
We want you to love your space. If you change your mind, we offer returns for store credit within 14 days of delivery, provided items are unused and in their original packaging.
How do I care for my Sage and Clare textiles?
Most of our cotton and linen products are machine washable on a gentle, cold cycle. We recommend using mild detergents and avoiding direct sunlight during drying to preserve the vibrant colors.
Do you offer international shipping?
Yes, we ship our artisanal collections worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location and order weight.
Are your products ethically made?
Absolutely. We work closely with skilled artisans in India and beyond, ensuring fair wages and safe working conditions while celebrating traditional craftsmanship and hand-loomed techniques.
Can I change or cancel my order after it's placed?
Because we strive for fast dispatch, we can only make changes or cancellations within 1 hour of order placement. Please contact our customer care team immediately for assistance.